Case Study: Innova Sales Lab's AI Calling and Texting System for Campbell Medical

Background: Campbell Medical is a clinic specializing in joint and muscle pain and numbness. With a growing client base, the clinic faced challenges managing calls after hours and ensuring that every potential lead was properly attended to. Voicemails were not immediately returned, and follow-ups were becoming increasingly difficult.

Solution: Innova Sales Lab implemented its AI-powered calling and texting system, Aurora AI, to address these challenges. The AI Agent was first designed to answer calls after hours, ensuring that no client was left in the dark. The system gathered key information about the client's condition and seamlessly booked appointments. This allowed Campbell Medical to maintain a consistent, professional presence 24/7.

30 Day Results: In the first 30 days of implementation, Aurora AI successfully booked 38 appointments, dramatically improving the clinic's ability to convert inquiries into booked sessions. This success proved that the AI solution was capable of handling sensitive client calls and providing a seamless user experience.

90 Day Results: 90 days later Aurora AI has now booked 121 appointments! The system will handle inbound calls during the day, ensuring that both new and existing clients receive immediate attention. In addition, a comprehensive outreach and nurturing program is being developed to re-engage past clients and encourage them to book follow-up appointments.

Case Study: Konyia Capital Streamlines Lending with Aurora AI

Background: Koniya Capital, a business loan provider, struggled to handle a growing volume of inquiries, many from unqualified leads or “tire kickers.” To streamline qualification and focus on serious applicants, they partnered with Innova AI to automate lead management and customer engagement.

Challenges : Unqualified leads. Lost opportunity due to not having 24/7 call answering. Competitive lending market demanding fast and accurate lead responses.

Solution: AI Powered Lead Qualification.

Konyia Capital deployed Aurora AI, a 24/7 Custom assistant that handled that:

-Qualified Leads by asking structured, criteria-based questions

-Filtered out Start-ups and non-serious inquiries

-Instantly routed qualified leads to the appropriate team

-Synced with their CRM for seamless data management. I

Key Results:

-30% reduction in lead qualification costs

-25% increase in conversion rates by focusing ONLY on serious and qualified applicants

-30% boost in productivity due to more qualified leads/day

-Scalable operations without additional hiring

"Innova changed the game by sending us only the leads that were likely to convert saving our team time and frustration.. the support has been on point and immediate as well.. highly recommended!" -Peter K. CEO Konyia Capital

Case Study: Parks Group Florida Accelerates Real Estate Growth with AI-Powered Voice & Text Automation

Background: Parks Group Florida, a full-service real estate brokerage specializing in Florida’s Gulf Coast, is renowned for its client-first approach and data-driven strategies. As their business expanded, they sought innovative solutions to manage increasing lead volumes and maintain their high standard of personalized service

Challenges :

High Lead Volume: Managing a surge in buyer, seller, and new construction inquiries across various channels.
Timely Engagement: Ensuring prompt responses to leads, including after-hours inquiries.
Agent Efficiency: Allowing agents to focus on serious prospects without being overwhelmed by initial lead qualification

Solution: By integrating AI-driven voice and text automation, Parks Group Florida transformed its lead management process:
24/7 Lead Engagement: Automated systems responded to inquiries instantly, capturing and qualifying leads around the clock. Smart Lead Routing: Qualified leads were seamlessly directed to the appropriate agents, ensuring timely follow-up. CRM Integration: Lead data synchronized with their CRM, providing agents with real-time insights and reducing manual data entry. Customizable Workflows: Regular consultations allowed for immediate adjustments to scripts and workflows, aligning with evolving business needs.

Key Results:

Hundreds of Leads Generated: A significant increase in qualified leads across all real estate sectors.
Enhanced Agent Productivity: Agents focused on high-intent clients, improving conversion rates and client satisfaction.
Operational Scalability: The AI system supported business growth without the need for additional hiring.
Improved Client Experience: Clients received prompt, consistent communication, reinforcing Parks Group Florida’s reputation for excellence.

"The AI system has been a game-changer for our team. It handles initial inquiries efficiently, allowing our agents to concentrate on closing deals. The support is top-notch, with regular consultations and swift adjustments whenever needed. Highly recommend!”" -Brad Parks. Owner Broker, Parks Group